I bought these earrings for my wife and they broke seemingly unprovoked the second time she wore them. I am very disapointed in this product.
Hi Anthony! I am so sorry to hear about this! We actually offer a free 1 year warranty on all of our products to cover any fluke manufacturing errors. Please send us an email at hello@roseandclayjewelry.com and we will happily send you a replacement pair for free!:)
These hoops are such a pretty shade of pink, I love how subtle they are.
It's so so cute. I didn't realize it was a two sided charm when I ordered it, which makes it even better! Will be ordering from here again. Discovered you on the Choose app!
These earrings are so cute! They’re so fun and festive! I love them so much, can’t wait to wear them again next holiday season!
These might be the most gorgeous studs I’ve ever owned, however, they are IMPOSSIBLE to put on. It is NOT a regular pin-style flat back. It is a TINY little screw-in. It is so flippin hard to get the screw (on the front part) into the backs. It’s very frustrating and makes it almost not worth it to even wear them. Also, I bought them to wear in my seconds, but they are a very large gauge, which I could not tell when I ordered them. They don’t fit in my seconds, only in my firsts, because those are slightly stretched out. Overall very sad about all this, because as I said, they are absolutely gorgeous and seem like good quality.
Bought this as a Christmas gift for my mom, she was so delighted with it :) beautifully made, not too delicate which is nice.
This ring is so beautiful. Unfortunately, the sizing appears to be off by about half a size. It is too small, and so I can’t wear it, which is very disappointing :’(
I have never gotten more compliments on a necklace! It’s so beautiful and subtle and the perfect size.
As soon as I saw this necklace I new I had to get it! I love the pearl design and it just goes with everything!
I bought this necklace for my mom for her birthday because I know the quality is amazing and actually hypoallergenic. My mom and I both have a bit of sensitivity with jewelry and I never have a problem with this company! Seriously could wear it 24/7
I love how simple this birthstone necklace is! Had to get one for my mom and sister and I can't wait to give their necklaces to them!
This necklace is so pretty, I love the chain and the bow with the pearl is so dainty! I love wearing it with the Evelynn necklace!
This bracelet is so pretty! I love the tennis style and it really dresses up your outfit! I love wearing it with the matching necklace!
I can't wait to gift R&C jewelry again this Christmas! Great quality as always, and adorable designs. I'm hooked!
I'd been looking for earrings to leave in because I have a toddler and a newborn and just don't have time to worry about putting in earrings daily. My ears can be sensitive, though. Thar earrings have been amazing. No problems at all and super super cute!!
I am obsessed with the design of this flat back! So perfect on my helix piercing. Makes me feel like a forest fairy or something!
Love the necklace! I've worn it to the gym and shower and the necklace still looks brand new.
I wanted to love these, but I didn't realize when I bought them that they are 16 gauge. They say they are recommended for second and third holes but I have a standard 18 gauge piercing, so I can't get them in my ears and they are non-returnable. I reached out to customer service anyway, with no response. The website should be much more clear about the gauge size because people with standard size ear piercings will not be able to wear them.
Hi Lindsay! Also I am sorry you haven't gotten a hold of customer service! I do check my email almost daily, but never saw an email come through from you. If you could let me know how you tried to contact us, that would be very helpful so I can look into this deeper and make sure it doesnt happen to anyone else in the future!
In terms of the earring size, we do have it listed in our product description that they are 16 gauge. If you have any suggestions of where else we can display that information to avoid confusion for others in the future, I would be happy to hear.
About the earrings- I am so sorry these earrings didn't work out for you! They do work for most women and their piercings, but I am sorry they didn't work for you. Flat backs are the only non returnable earrings I sell because they are unable to be thoroughly santitized to be resold to another customer.
Thank you for the feedback and suggestions to help make the shopping experience better for others!
This is a very pretty necklace, but my biggest challenge with it is that its on a plastic like thread vs metal chain. I got this to replace my necklace from R&C I bought less than a year ago that is just like this, but it literally fell off my neck, sadly sending the pearl beads everywhere and leaving it irreparable. I am worried this necklace will also break due to the plastic thread holding the beads. I thought the whole chain was metal, but only the clasp is metal. It’s also visibly bent in many parts of the thread from shipping, even after hanging up for 48 hours, and it has yet to straighten out so I can wear it.
Hi Abi! Thank you for the feedback on this design. We are discontinuing this necklace type as we have found better ways to design similar necklaces that are higher quality, and look forward to bringing those to the website for you in the near future. Now normally we do not accept returns on clearance items, but as this one clearly has some defects, it would definitely fall without our warranty we offer, and I would be happy to offer a refund for you. Please send us an email and we would be happy to take care of you!
I got this for my mom for Christmas, and I’m wishing I got one for me as this is so sparkly and gorgeous!
