FAQs
Shipping is free for U.S. orders over $50. For all other domestic orders, shipping is flat rate of $5 with the option to upgrade to faster options if preferred.
International shipping is calculated on location at checkout, but it is usually in the $12-$18 range.
We typically ship orders out within 1-2 business days of ordering. From there shipping may take 3-5 business days. For international orders shipping can take between 7-14 business days.
We always want you to be 100% obsessed with your new jewelry, so we offer offer full refunds on new and unworn items within 30 days of delivery, and store credit on new and unworn items within 45 days.
To initiate a return, just send us a quick email at customersupport@roseandclayjewelry.com
We offer a free 1 year warranty on ALL of our jewelry! And we do it for a few reasons...
First of all, we LOVE our customers and always want you to be happy with your order. If for some reason your jewelry is unsatisfactory or faulty we always want to make it right!
But also, it shows how much we believe in our products! We know they aren't going to cause skin irritation, or turn your skin green, or rust or tarnish. Our jewelry is amazing quality, and it's pretty easy offering a warranty on something we know will easily last you for years and years past the warrantly:)
ABSOLUTELY! Trust us- our owner also has sensitive skin and understands the struggle of finding good quality metals. Because of this, we so make sure every single thing we sell is completely hypoallergenic and nickel free!
We take ALOT of care in choosing good quality metals for each of our designs, so that with 1. they'll be hypoallergenic and sensitive skin friendly, but 2. be INCREDIBLY tarnish resistant or completely tarnish proof!
Trust us when I say our jewelry will NEVER turn your skin green, and our gold plating is alway firmly plated on with REAL gold (not gold coloring). With basic care, our jewelry should easily last you for years and years to come, even if it gets wet sometimes.;)
Customer Reviews
I have been wearing this almost every day for months. I’ve accidentally washed it several times and it still looks amazing. I get so many compliments every time I wear it and I’ve sent the link to buy it to sooo many people. 10/10 recommend!!!
I've been wanting a necklace that works well with layering for a long time, but most seem too expensive. When I saw this necklace was just $20, I got so excited! I am still shocked how cheap this necklace is while having pearls and really high quality metal! So far it's lasted beautifully, so it is well worth the price!
Always on the hunt for a classy, timeless piece of jewelry, and bonus points if I can wear it for casual and dressy occasions. This necklace is the perfect one for everyday wear. Looks great with a LBD but also with a more relaxed outfit. It's my go-to!
Feels like really nice quality. Seems like a steal compared to some other minimalistic jewelry websites.
I love this necklace, it’s my go to piece!!! I even accidentally left it in my jacket pocket and it went through the washer and it still looks BRAND NEW :)))))) Rose and Clay never disappoints
